1. by a written acknowledgement issued and executed by Titan; or
2. (If earlier) by Titan starting to provide the Services, When a contract for the supply and purchase of the Services on these Conditions will be established.

1. co-operate with Titan in all matters relating to the Services and provide the details of an individual, who will have the authority contractually to bind the Customer on matters relating to the Services;
2. provide, in a timely manner, such Input Material and other information as Titan may request and ensure that it is accurate in all material respects;
3. ensure that all Customer's Equipment is in good working order and suitable for the purposes for which it is used in relation to the Services and conforms to all relevant United Kingdom standards or requirements;
4. Follow and abide by the AUP at all times.
5. obtain and maintain all necessary licences and consents and comply with all relevant legislation in relation to the Services, the installation of Titan's Equipment, the use of Input Material and the use of the Customer's Equipment in relation to Titan's Equipment insofar as such licences, consents and legislation relate to the Customer's business, premises, staff and equipment in all cases before the date on which the Services are to start;

1. for death or personal injury caused by the Supplier's negligence; or
2. for fraud or fraudulent misrepresentation.

1. the likely time required to implement the change;
2. any variations to Titan's charges arising from the change;
3. any other impact of the change on the terms of this Agreement.

1. the charges payable for the Services shall be calculated in accordance with Titan's standard daily fee rates, as amended from time to time;
2. Titan's standard daily fee rates for each individual person are calculated on the basis of an eight-hour day, worked between 9.00 am and 5.00 pm on weekdays (excluding public holidays);
3. Titan shall be entitled to charge overtime rates on a pro-rata basis for each hour worked by individuals whom it engages on the Services outside the hours referred to in condition b;
4. all charges quoted to the Customer shall be exclusive of VAT which the Titan shall add to its invoices at the appropriate rate; and
5. Titan shall invoice the Customer monthly in arrears for its charges for time, expenses and materials (together with VAT where appropriate) for the month concerned, calculated as provided in this condition.

1. the cost of hotel, subsistence, travelling and any other ancillary expenses reasonably incurred by the individuals whom Titan engages in connection with the Services, the cost of any materials and the cost of services reasonably and properly provided by third parties and required by Titan for the supply of the Services. Such expenses, materials and third party services shall be invoiced by Titan; and
2. VAT, which Titan shall add to its invoices at the appropriate rate.

1. charge interest on such sum from the due date for payment at the annual rate of 4% above the base lending rate from time to time of Barclays Bank Plc, accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgment and Titan may claim interest under the Late Payment of Commercial Debts (Interest) Act 1998; and
2. suspend all Services without prior notice until payment has been made in full.

1. copying or using the Deliverables other than in connection with the Services;
2. granting any other person the right to copy or to use the Deliverables
3. selling, transferring or otherwise disposing of or granting rights in the Deliverable; or
4. any Deliverables in which it does not own the Intellectual Property Rights.

1. the Customer promptly notifying Titan in writing of the claim;
2. the Customer making no admissions or settlements without Titan’s prior written consent;
3. the Customer, at the cost of Titan, giving Titan all information and assistance that Titan may reasonably require; and
4. the Customer allowing Titan complete control over the litigation and settlement of any action or claim.

1. Titan promptly notifying the Customer in writing of the claim;
2. Titan making no admissions or settlements without the Customer’s prior written consent;
3. Titan, at the cost of the Customer, giving the Customer all information and assistance that Titan may reasonably require; and
4. Titan allowing the Customer complete control over the litigation and settlement of any action or claim.

1. any breach of this Agreement;
2. any use made by the Customer of the Services, the Deliverables or any part of them; and
3. any representation, statement or tortuous act or omission (including negligence) arising under or in connection with this Agreement.

1. for death or personal injury resulting from negligence; or
2. for any damage or liability incurred by the Customer as a result of fraud or fraudulent misrepresentation by Titan; or
3. for any liability incurred by the Customer as a result of any breach by Titan of the condition as to title or the warranty as to quiet possession implied by section 2 of the Supply of Goods and Services Act 1982.

1. loss of profits; or
2. loss of business; or
3. depletion of goodwill and/or similar losses; or
4. loss of anticipated savings; or
5. loss of goods; or
6. loss of contract; or
7. loss of use; or
8. loss of data due to corruption or raid failure; or
9. loss of data due to inability to restore data from backups; or

1. the other party commits a material breach of any of the terms of this Agreement or AUP and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing of the breach; or
2. an order is made or a resolution is passed for the winding up of the other party, or circumstances arise which entitle a court of competent jurisdiction to make a winding-up order of the other party; or
3. an order is made for the appointment of an administrator to manage the affairs, business and property of the other party, or documents are filed with a court of competent jurisdiction for the appointment of an administrator of the other party, or notice of intention to appoint an administrator is given by the other party or its directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986); or
4. a receiver is appointed of any of the other party's assets or undertaking, or circumstances arise which entitle a court of competent jurisdiction or a creditor to appoint a receiver or manager of the other party, or if any other person takes possession of or sells the other party's assets; or
5. the other party makes any arrangement or composition with its creditors, or makes an application to a court of competent jurisdiction for the protection of its creditors in any way; or
6. the other party ceases, or threatens to cease, to trade; or
7. there is a change of control of the other party (as defined in section 574 of the Capital Allowances Act 2001); or
8. the other party takes or suffers any similar or analogous action in any jurisdiction in consequence of debt.

1. the Customer shall immediately pay to Titan all of Titan's outstanding unpaid invoices and interest and, in respect of agreed Services supplied but for which no invoice has been submitted, Titan may submit an invoice, which shall be payable immediately on receipt;
2. upon settlement of any outstanding unpaid invoices, Titan shall immediately return all of the Customer's Equipment at the expense of the Customer; or allow collection of the Customer's Equipment from its current location.
3. the Customer shall immediately return all of Titan's Equipment, Pre-existing Materials and Deliverables. If the Customer fails to do so, then Titan may enter the Customer's premises and take possession of them. Until they have been returned or repossessed, the Customer shall be solely responsible for their safe keeping; and
4. the accrued rights of the parties as at termination and the continuation of any provision expressly stated to survive or implicitly surviving termination, shall not be affected.

1. shall be in writing in the English language (or be accompanied by a properly prepared translation into English);
2. shall be sent for the attention of the person, and to address, given in this clause 20 (or such other person, address, as the receiving party may have been notified to the other, such notice to take effect five days from the notice being received); and
3. shall be:
   1. delivered personally; or
   2. sent by pre-paid first-class post, recorded delivery or registered post; or
   3. (if the notice is to be served or post outside the country from which it is sent) sent by the registered airmail.

1. for the Customer; the address given to Titan for invoicing purposes
2. for Titan

The Internet Corporation for Assigned Names and Numbers (ICANN) has created a document outlining the relationship between ICANN and a domain Registrar, as well as the benefits and rights and responsibilities that registrants have with their Registrar when they have a domain name registered through them. The entire document can be found here: https://www.icann.org/resources/pages/benefits-2013-09-16-en

ICANN has published an educational webpage summarizing the terms of the Registrar Accreditation Agreement and related Consensus Policies (as of the date of this Agreement, located at https://www.icann.org/resources/pages/educational-2012-02-25-en

Expiration: When a domain name registration expires (typically after a set period, like one year), the domain enters a grace period during which the original owner can still renew it without penalty.

Redemption Period: If your domain registration is not renewed during the grace period, it will enter a redemption period during which you may still reclaim ownership of the domain, subject to additional redemption fees. The duration of the redemption period and the applicable fees will be communicated to you by our sales and renewals team. The domain will no longer resolve to any website or services during redemption period.

Pending Deletion: Upon expiration of the redemption period, your domain will enter a pending deletion phase. During this phase, the domain will be removed from the DNS and will no longer resolve to any website or services.

Release and Registration: After the completion of the pending deletion phase, your domain will be released back to the pool of available domains, and it may be registered by any eligible party on a first-come, first-served basis. Titan Internet does not guarantee the availability of expired domains for re-registration.

Responsibility for Renewal: You acknowledge that it is your responsibility to monitor the expiration date of your domain registration and to ensure timely renewal to prevent expiration and potential loss of ownership. Titan Internet is not liable for any loss or damages resulting from the expiration or non-renewal of your domain.

Privacy and Data Protection: By registering a domain with Titan Internet, you agree to the collection, use, and processing of your personal information in accordance with our privacy policy. We are committed to protecting the privacy and confidentiality of your data and will not disclose it to third parties without your consent, except as required by law.

Disclaimer of Warranty: Titan Internet makes no warranties or representations regarding the availability, functionality, or suitability of any domain names registered through our services. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event shall Titan Internet be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to the registration, use, or inability to use any domain names registered through our services, including but not limited to loss of profits, business interruption, or loss of data.

Indemnification: You agree to indemnify and hold harmless Titan Internet and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from or related to your use of our services or the registration and use of domain names through our services.

.UK - pre-orders

The terms of service stated below are relevant to all new and existing customers.

All .uk pre registrations/orders will be on a first come first serve basis.

We are unable to accept multiple pre registrations on the same domain name either from the same customer or multiple customers.

All .uk pre registrations will only be offered to individuals with the following conditions;

Customers that want to pre-register a .uk domain extension must be over 18 years of age.

Customers that want to pre register a .uk domain extension must have a registered address in the United Kingdom, Customers located outside of the United Kingdom must provide a valid United Kingdom address at the time of registration and acknowledge that PO BOX addresses will not be accepted.

Domains registered before 23.59hrs on 28th October 2013 have rights to the equivalent .uk domain.

The reserved equivalent .uk domain can be registered at any point during the 5 years as long as the existing rights domain continues to be registered.

Order of rights for the equivalent .uk domain;

• .co.uk
• .org.uk
• .me.uk
• .ltd.uk
• .plc.uk
• .net.uk

If no equivalent .uk domain exists (.co.uk | .org.uk | .me.uk |.ltd.uk | .plc.uk |.net.uk) in the .uk namespace before 28th October 2013 then registering a .co.uk domain before 10th June 2014 will give customers first rights to register the equivalent .uk domain when it launches.

Customers who cancel or transfer existing .uk domain names before a successful pre registration/order will not be entitled to a refund.

All .uk domain pre registrations are governed by the following Nominet terms and conditions:
http://www.nominet.org.uk/uk-domain-names/registering-uk-domain/legal-details/terms-and-conditions-domain-name-registration

We do not accept responsibility for incorrectly spelled domain names.

All .uk pre registrations will be charged at the advertised price at the time of purchase.

If your registration is unsuccessful on the date of launch - we will give you a full refund - minus a £5 administration charge. We will refund you within 10 working days from the launch date.

Pre registering .uk domain extensions will result in an invoice being generated and sent immediately and that the new .uk domain will not be available until 10th June 2014.

We do not accept any responsibility for unsuccessful registrations.

Customers are aware the launch date of 10th June is out with the control of Titan Internet and is subject to change.

The Pre-registration/order service will not be available after the launch date.

All .uk pre registrations are subject to our general terms.

The Pre-registration (pre-order) of new generic top level domain names (nGTLDS)

This term relates to the pre-ordering of gTLD's on titaninternet.co.uk

1. You will receive an order confirmation email – this is merely a record of your pre-registration.
2. If you are unsuccessful – we will give you a refund minus a £5 administration charge (all refunds have to be processed manually) within 7 business days of the launch of the domain extension.
3. You will not be able to associate any services (or use the domain) until registration is complete and the domain is live in your account.
4. All prices for pre-registration of new gTLD’s have a non-refundable £5 administration charge (except .London domain names (prior to 1st August 2014) which has a £10 non-refundable administration charge).
5. If there is a trademark registered against the domain we cannot guarantee registration.

.london Priority Period Rulesorders placed prior to 31st July 2014

1) .london domains applied for during the priority period will be allocated in the following order:

  a) Trademark Sunrise applications will come first – must be registered at the Trademark Clearinghouse

  b) Then will come those with a London presence who can demonstrate rights to a name (e.g. it matches their business name).

  c) Next will come applications from Londoners for any name

2) At the end of London Priority Period, if there is more than one applicant in the same priority ranking, those applicants will be invited to participate in an auction for the applied-for domain name. The auction will then take the form of a private and closed auction via an online platform. Auctions should run for several weeks from the end of August.

3).London validator will contact applicants when there is more than one applicant for a domain. Applicants will be contacted by email, where they will have to log into an online validation system

4) Domains will be allocated after the priority phase closes on 31st July 2014. During August, names where there was only one applicant will be released for registration to that applicant, it should normally be allocated during August 2014.

5) Once a domain name has been allocated, then it can be used to make a website live. Domain names registered after 9th September 2014 can be used immediately.

6) Should registration NOT be successful we will refund your fee minus a £10.00 administration charge.

7) Whilst the .london registry are still processing applications, domains may still show as available on Registrar websites. However, all applications during the London Period will take priority.

General .scot domain names terms and conditions

Anyone registering in the priority period, pre-ordering (pre-reg) or applying for a .scot domain name on or after General Availability are bound by the general terms and conditions of the .scot registry – for information on these terms please click here (link to PDF)http://dotscot.net/wp-content/uploads/2014/07/dotSCOT_General_Registration_Policy.pdf

Pre-order of .scot domain names terms and conditions

Any pre-registration (none priority period applications) for the .scot domain name are bound by the same terms and conditions for other new gTLD domain names -please click here

Priority period applications - .scot domain names terms and conditions

The following terms relate to customers who have applied for .scot domain names during the Priority periods (July to September 2014).

1) Priority 2 – Public Interest Limited Registration Period

15th July 2014 – 14:00 GMT (13:00 UTC) 19th September 2014

For legal entities with a specific role in the promotion of the worldwide Scottish community including public authorities in Scotland.

Entities eligible for this category may register;

• Their own name, including clear variations and or abbreviations.
• Their online services
• The same domain they have registered in another TLD and is being effectively used
• Their registered trademark

Public Authorities may also register;
Names of public services for which the Public Authorities have specific responsibilities. These would include at least, amongst others the following services;

• Public order and public security
• Public affairs and institutional relations
• Taxation, economic development and promotion
• Transportation
• Public health
• Public utilities
• Urban planning and environmental protection
• Citizen participation
• Culture and education
• Tourism
• Geographical names for any administrative level of Scotland (e.g. provinces, cities, districts, neighbourhoods, streets…), local landmarks, and other locally-relevant and iconic names over which the Public Authority are the relevant authority according to law.

Registrants must supply proof that they are part of certain public directories which makes them eligible for registering the domain name. Applications in this priority period will be validated by the .scot registry and will be checked against a list of publicly available resources which will be provided by .scot. (We do not have this info from .scot yet)

Registrants must supply;

• Their current URL
• Their statement of intended use for the domain name

Contention for the same domain applied for by more than 1 party in this phase will be resolved on a first come first served basis.

2) Priority 3 – Limited Registration Period for Local Trademarks (non TMCH))

15th July 2014 – 14:00 GMT (13:00 UTC) 16th September 2014

This category is for non TMCH validated trademarks with effect in Scotland applied on or before 13th June 2012 and granted on or before 23rd January 2014 and in force at time of registration of the domain name. For this launch local trademarks refers to;

• British trademarks registered at the United Kingdom Intellectual Property Office
• EU Community trademarks registered at the Office for Harmonization of the Internal Market
• WIPO International trademarks with effect in the UK

Registrants must supply;

• The trademark number
• Name of the trademark authority that issued the trademark i.e. IPO, WIPO or OHIM
• Their statement of intended use for the domain name

Applications in this priority period will be validated by the .scot registry and CORE Association as an agent of the registry. Applications will be individually verified with the aid of the IPO search tool available online:

http://www.ipo.gov.uk/types/tm/t-os/t-find.htm

This database contains all three types of Local Trademarks eligible under this program i.e. British Trademarks, EU Community Trademarks and WIPO International Trademarks in force in the UK.

If a trademark holder has registered with the TMCH they will have priority over the domain even if it is for example a US trademark.

Contention for the same domain applied for by more than 1 party in this phase will be resolved by auction process.

3) Priority 4 – Other Rights Limited Registration Period

15th July 2014 – 14:00 GMT (13:00 UTC) 16th September 2014

This phase allows registrants that are legal entities, not individuals, with its legal seat in Scotland able to buy certain domains;

• Their official registered name and/or trading name, including clear variations and or abbreviations
• The same domain they have registered in another TLD and which is being effectively used

Registrants must supply;

• Their current URL
• Their statement of intended use for the domain name

Applications in this priority period will be validated by the .scot registry and CORE Association as an agent of the registry. Applications will be individually checked against online resource provided by Companies House Register, the official UK government register of UK companies;

http://wck2.companieshouse.gov.uk//wcframe?name=accessCompanyInfo

Contention for the same domain applied for by more than 1 party in this phase will be resolved by auction process.

4) No Priority Landrush

15th July 2014 – 14:00 GMT (13:00 UTC) 16th September 2014

For registrants who do not fit into one of the above categories but still want to purchase a .scot domain before the general availability launch on 23rd September 2014

Registrants must supply;

• Their statement of intended use for the domain name

Contention for the same domain applied for by more than 1 party in this phase will be resolved by auction process.

Additional Terms and Restrictions for .Diet, .HipHop and .Juegos

1. For the .DIET, .HIPHOP and .JUEGOS domains, the Registered Name Holder will abide by all applicable laws regarding privacy, data collection, consumer protection (including in relation to misleading and deceptive conduct), fair lending, debt collection, organic farming, disclosure of data, and financial disclosures.

2. For the .DIET, .HIPHOP and .JUEGOS domains, the Registered Name Holder further agrees that if it collects or maintains sensitive health and financial data that it will implement reasonable and appropriate security measures commensurate with the offering of those services, as defined by applicable law.

Free Email Hosting - Promotion from 24th June 2014

1) A “new GTLD Domain” is a domain extension that has been launched after 5th February 2014 (excluding .UK) as listedhere.

2) For example, this includes new domain extensions such as .expert, .guru, .xyz, .club, etc. It does not include traditional extensions such as .com, .co.uk, .uk, etc.

3) The free mailbox can only be used on the new gTLD range of extensions

4) The free mailbox is for theStarter packageonly

5) The free mailbox is for 1 year only and will revert to full pricing after 12 months

6) The free mailbox can only be applied to the new GTLD entered by you "the customer"

7) This offer only applies to new sales and cannot be used on a renewal

8) This is not available with any other offer

9) There is no cash alternative

10) This offer is only applicable to domains purchased after 23rd June 2014

11) We have the right to withdraw this offer at any time

General Availability Domain Launch Offer

1)The discount offered is for the period advertised only

2) The discount will be applied in the basket and will be for the advertised extension only

3) Pricing will restore to normal after the initial purchase period

4) If you are unsuccessful in the domain registration the payment charged will be refunded not the advertised amount

5) This is not available with any other offer

6) This offer is for new domain registrations only and not renewals

7) There is no cash alternative

8) This offer is subject to our general terms

9) We have the right to remove the offer at any time

70% off .me domain names

70% off .me domain offer is available to both new and existing customers

Discount will be applied at the basket stage

Discount offer only applies to new purchases

Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price

There are no limits to the number of domain names any individual customer can buy as part of the offer

Offer is not valid on renewals and transfers

Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate

Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet

We reserve right to end this offer without notice

Uniregistry

Please be aware that by registering a Uniregistry domain name, you must agree to the registries acceptable use policy, the full policy can be found here;https://uniregistry.link/bin/pdf/Acceptable_Use_Policy_and_Terms_of_Service.pdf

60% off .pics domain names - ends 31st March 2015

1. 60% off .pics domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2015 at midnight

60% off .photo domain names - ends 31st March 2015

1. 60% off .photo domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2015 at midnight

35% off .website domain names - ends 31st March 2015

1. 35% off .website domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2015 at midnight

20% off .club domain names

1. 20% off .club domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice

25% off .co.com domain names - ends 31st May 2015

1. 25% off .co.com domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st May 2015 at midnight

80% off .science domain names - ends 23rd May 2015

1. 80% off .science domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 23rd May 2015 at midnight

75% off .xxx domain names - ends 30th April 2015

1. 75% off .xxx domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th April 2015 at midnight

25% off .uk.com and .uk.net domain names - ends 31st May 2015

1. 25% off .uk.com and .uk.net domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st May 2015 at midnight

60% off .london domain names - ends 31st August 2015

1. 60% off .london domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st August 2015 at midnight

57% off .tech domain names - ends 5th October 2015

1. 57% off .tech domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 5th October 2015 at midnight

Rightside Registry

Please be aware that by registering a Rightside Registry domain name, you must agree to the registries terms and conditions, the full policy can be found here;http://rightside.co/fileadmin/downloads/policies/Rightside_Registration_Terms.pdf

Afilias

Please be aware that by registering an Afilias domain name, you must agree to the registries terms and conditions, the registry policies can be found here;http://afilias.info/policies

.law and .abogado Domain Registrations

In order to be eligible to register (and continue to be a registrant of) a .law and/or a .abogado TLD, the registrant must be a Qualified Lawyer. For the purposes of this Eligibility Policy, a Qualified Lawyer is a professional who is licensed to practice law by an approved regulator of legal services in a given jurisdiction. A Qualified Lawyer must be identifiable as a currently licensed practitioner in the public records kept by the relevant approved regulator. The registry will engage an independent third party (the Validation Company) to carry out the verification of applicants against the Eligibility Criteria in this Eligibility Policy. The registry reserves the right for the Validation Company to contact applicants in order to request any further information or supporting documentation that it deems necessary to satisfy itself as to whether or not an applicant meets the requirements of this Eligibility Policy. Validation may occur for each registration year.

Registration fees are non-refundable after 5 days of application regardless of the outcome of verification by the registry. Please note that verification may take longer than 5 days in which case, registration fees are still non-refundable. If rejection or cancellation occurs within the first 5 days of application an application fee of £15 +VAT per year per order is still non-refundable. Certain names may be reserved or considered premium names.

75% off .gb.net domain names - ends 4th January 2016

1. 75% off .gb.net domain names offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use the promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 4th January 2016 at midnight

60% off .co domain names - ends 30th April 2016

1. 60% off .co domain names offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use the promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th April 2016 at midnight

70% off .rocks domain names - ends 30th June 2016

1. 70% off .rocks domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th June 2016 at midnight

60% off .social domain names - ends 30th June 2016

1. 60% off .social domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th June 2016 at midnight

50% off .live domain names - ends 30th June 2016

1. 50% off .live domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th June 2016 at midnight

75% off .sex .adult .porn and .xxx domain names - ends 31st May 2016

1. 75% off .sex .adult .porn and .xxx domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st May 2016 at midnight

30% off .eu domain names - ends 27th September 2017

1. 30% off .eu domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 27th September 2017 at midnight

80% off .ltd .company .email and .solutions domain names until 30th September 2017

1. 80% off .ltd .company .email and .solutions domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th September 2017 at midnight

75% off .photography domain names until 30th September 2017

1. 75% off .photography domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th September 2017 at midnight

57% off .gallery domain names until 30th September 2017

1. 57% off .gallery domain offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 30th September 2017 at midnight

70% off .london domain names

1. 70% off .london domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. There are no limits to the number of domain names any individual customer can buy as part of the offer
5. Offer is not valid on renewals and transfers
6. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
7. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
8. Titan Internet reserve right to end this offer without notice
9. Offer ends 31th June 2018 at midnight

70% off .scot domain names - ends 28th February 2018

1. 70% off .scot domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 28th February 2018 at midnight

70% off .org domain names - ends 31st January 2018

1. 70% off .org domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered by Titan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st January 2018 at midnight

55% off .me domain names - ends 31st December 2018

1. 55% off .me domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st December 2018 at midnight

60% off .eu domain names - ends 31st December 2018

1. 60% off .eu domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st December 2018 at midnight

75% off .link domain names - ends 31st March 2018

1. 75% off .link domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2018 at midnight

60% off .help domain names - ends 31st March 2018

1. 60% off .help domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2018 at midnight

50% off .gift domain names - ends 31st March 2018

1. 50% off .gift domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2018 at midnight

50% off .photo domain names - ends 31st March 2018

1. 50% off .photo domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2018 at midnight

60% off .click domain names - ends 31st March 2018

1. 60% off .click domains offer is available to both new and existing customers
2. Discount will be applied at the basket stage
3. Discount offer only applies to new purchases
4. Discount applies to the first (1st) year domain registration only, any subsequent years will be charged at a standard price
5. There are no limits to the number of domain names any individual customer can buy as part of the offer
6. Offer is not valid on renewals and transfers
7. Following the conclusion of the promotional offer the domain names will be charged at the standard renewal rate
8. Customer may not use this promotion in conjunction with any other promotion offered byTitan Internet
9. Titan Internet reserve right to end this offer without notice
10. Offer ends 31st March 2018 at midnight

We realise that sometimes things don’t go according to plan, despite training all our staff to ensure things run smoothly. So while we always aim to provide top quality service, we recognise that there may be times when things go wrong. All members of our staff will always do their very best to help, but there may be times when our customers need extra assistance to sort out certain issues.

We want to make this process as easy as possible for you and are committed to doing everything we can to resolve customer complaints. If you feel you need extra assistance, please email us atcustomerescalations@titaninternet.co.ukand our customer services team will investigate and propose a solution, we will acknowledge your complaint within 1 working day. If you are not happy with the solution your case will be escalated to the Customer Services Manager.

This Addendum dated 3rd May 2018 (the “Addendum”) amends, with effect from and including 25 May 2018 (the “Effective Date”), the General Terms and Conditions between Titan Internet Limited (registered in England under company number 03405586) trading as Titan Internet (“Titan Internet”) and you, (“Controller”) and any other agreements entered into between the parties (the “Agreement”).

To the extent this Addendum is not consistent with any terms of the Agreement the terms of this Addendum shall prevail. Other than as indicated herein, capitalized terms and definitions contained herein shall have the same meaning as specified in the Agreement.

BACKGROUND

(A) As of 25 May 2018 the General Data Protection Regulation (EU) 2016/679 (“GDPR”) will apply in the EEA replacing Directive 95/46/EC and its local implementing legislation in the UK, the Data Protection Act 1998 (“DPA 1998”). Accordingly, the parties can no longer rely on compliance with the DPA 1998 in the UK as being sufficient for controlling, processing or protecting data.

(B) In order to comply with its legal and regulatory obligations, the parties wish to update the terms of the Agreement to comply with the GDPR on the terms as set out in this Addendum. Therefore, the parties, intending to be legally bound, and in consideration of the needs for both parties to comply with their respective obligations under the GDPR, agree that any data controller, processing and protection provisions (and/or any other provisions in the Agreement relating to the DPA 1998) shall, as at the Effective Date, be deleted and the following clause shall be incorporated into the Agreement:

1 DATA PROCESSING

1.1 For the purposes of this Agreement the following defined terms shall have the following meanings:
“Data Protection Law” shall mean (a) Data Protection Act 1998; or (b) from 25th May 2018, the General Data Protection Regulation ((EU) 2016/679 (“GDPR”), read in conjunction with and subject to any applicable UK national legislation that provides for specifications or restrictions of the GDPR’s rules; or (c) from the date of implementation, any applicable legislation that supersedes or replaces the GDPR in the UK or which applies the operation of the GDPR as if the GDPR were part of UK national law, which may include the Data Protection Act 2017;

“personal data”, “controller”, “processor”, “data subject”, and “processing” (and other parts of the verb ‘to process’) shall have the meaning set out in the Data Protection Law.

1.2 Each party shall comply at all times with Data Protection Law and shall not perform its obligations under this Agreement in such a way as to cause the other to breach any of its applicable obligations under Data Protection Law.

1.3 In the context of this Agreement, Titan Internet will act as “processor” to the Controller who may act as either “processor” or “controller” with respect to the personal data. Notwithstanding the foregoing, the parties acknowledge that:

1.3.1 where Titan Internet only provides colocation services under the Agreement Titan Internet will not be a Processor; and

1.3.2 where personal data is not accessible to Titan Internet it shall not be a Processor, and therefore, in either case, the obligations of clause 1.7 shall not apply to Titan Internet.

1.4 The Controller represents and warrants to Titan Internet that with respect to any personal data processed pursuant to this Agreement:

1.4.1 all personal data is necessary for the purpose for which it is processed, accurate and up-to-date (and Controller shall at all times comply with Titan Internet’s standard acceptable use policy);

1.4.2 taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, the Controller has implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk to the personal data;

1.4.3 the Controller has obtained all the necessary consents from data subjects to process the personal data and to outsource the processing of any personal data to Titan Internet and the Controller covenants that it shall notify Titan Internet in writing if there are any material changes to these consents or to the personal data that Titan Internet processes under this Agreement; and

1.4.4 it is not aware of any circumstances likely to, and will not instruct Titan Internet to process the personal data in a manner that is likely to, give rise to a breach of the Data Protection Law (or any other applicable data protection or privacy laws).

1.5 The Controller acknowledges and agrees that pursuant to its obligation under Article 28(1) of the GDPR to only appoint processors providing sufficient guarantees to implement appropriate technical and organisational measures to meet the requirements of the GDPR, it has assessed Titan Internet’s applicable technical and organisational measures and considers them to be sufficient, taking into account the nature, scope, context and purpose of the processing undertaken pursuant to the Agreement.

1.6 Controller acknowledges and agrees that it is responsible for ensuring the compliance of any of its businesses, affiliates or subsidiaries located in a territory outside the EEA with Data Protection Law in relation to transfers of personal data from Titan Internet to Controller.

1.7 Where Titan Internet processes personal data on behalf of Controller, with respect to such processing, Titan Internet shall:

1.7.1 process the personal data only in accordance with the Agreement (as amended by this Addendum) and the documented instructions of the Controller given from time to time. The Controller acknowledges that Titan Internet is under no duty to investigate the completeness, accuracy or sufficiency of such instructions and any additional instructions outside the scope of this Agreement (as amended by this Addendum) require prior written approval between Titan Internet and Controller (including agreement on any fees payable by Controller to Titan Internet for carrying out such instructions);

1.7.2 only permit the personal data to be processed by persons who are bound by enforceable obligations of confidentiality and take steps to ensure such persons only act on Titan Internet’s instructions in relation to the processing;

1.7.3 protect the personal data against unauthorised or unlawful processing and against accidental loss, destruction, damage, alteration or disclosure. These measures shall be appropriate to the harm and risk which might result from any unauthorised or unlawful processing, accidental loss, destruction or damage to the personal data and having regard to the nature of the personal data which is to be protected (and the Controller shall notify Titan Internet immediately if the nature of such personal data changes in a material way);

1.7.4 remain entitled to appoint third party sub-processors. Where Titan Internet appoints a third party sub-processor, it shall, with respect to data protection obligations:

(a) ensure that the third party is subject to, and contractually bound by, at least the same obligations as Titan Internet; and

(b) remain fully liable to Controller for all acts and omissions of the third party, and all sub-processors engaged by Titan Internet as at the effective date of this Addendum shall be deemed authorized;

1.7.5 in addition to the sub-processors engaged pursuant to paragraph 1.7.4 (above), be entitled to engage additional or replacement sub-processors, subject to:

(a) the provisions of paragraph 1.7.4(a) and 1.7.4(b) being applied; and

(b) Titan Internet notifying the Controller of the additional or replacement sub-processor,and where Controller objects to the additional or replacement sub-processor, the parties shall discuss the objection in good faith;

1.7.6 notify Controller without undue delay after becoming aware that it has suffered a personal data breach;

1.7.7 at Controller’s cost and not more than once in any 12 month period permit Controller (subject to reasonable and appropriate confidentiality undertakings), to inspect and audit (during business hours and on reasonable notice) Titan Internet’s data processing activities to enable Controller to verify and/or procure that Titan Internet is complying with its obligations under clause 1.2. Controller shall ensure that its adheres to any applicable Titan Internet site and security policies in the performance of such audit or inspection;

1.7.8 on Controller’s reasonable request and at Controller’s cost, assist Controller to respond to requests from data subjects who are exercising their rights under the Data Protection Law (insofar as it is reasonable for Titan Internet to do so);

1.7.9 save where such countries have been deemed by the European Commission to be providing an adequate level of protection pursuant to the relevant provisions of Data Protection Law, not process personal data outside the EEA without the prior written consent of Controller and, where Controller consents to such transfer, to comply with any reasonable instructions notified to Titan Internet by it. Notwithstanding the foregoing, Titan Internet is expressly permitted to and instructed by Controller that it may transfer personal data to any Titan Internet subsidiary and any Titan Internet subcontractor, subject to first ensuring that adequate protections are in place to protect the personal data consistent with the requirements of Data Protection Law;

1.7.10 on Controller’s reasonable request and at Controller’s cost, assist (insofar as it is reasonable to do so, taking into account the nature of the information available to the Titan Internet and any restrictions on disclosing the information, such as confidentiality) Controller to comply with the Controller’s obligations pursuant to Articles 32-36 of the GDPR (or such corresponding provisions of the Data Protection Law), comprising (if applicable): (a) notifying a supervisory authority that Controller has suffered a personal data breach; (b) communicating a personal data breach to an affected individual; (c) carrying out an impact assessment; and (d) where required under an impact assessment, engaging in prior consultation with a supervisory authority; and

1.7.11 unless applicable law requires otherwise, upon termination of the Agreement delete or return all personal data provided by Controller to Titan Internet (except to the extent this is not reasonably technically possible or prohibited by law).

2 INDEMNITY

2.1 Controller shall indemnify and hold harmless on demand Titan Internet for any loss, damage, liabilities, penalties, expenses or fines incurred (whether foreseeable or unforeseeable or direct or indirect) (“Losses”) as a result of:

2.1.1 the Controller breaching its obligations under clause 1 (Data Processing);

2.1.2 any unsuccessful claim by a data subject when such claim holds both Controller and Titan Internet as jointly and severally liable under the Data Protection Laws.

2.2 Where under Data Protection Law (including without limitation Article 82 of the GDPR) Titan Internet and Controller incur joint and several liability (as Controller and Processor with any other person) and, as such, Titan Internet incurs Losses (other than for damage caused by processing where it has not complied with obligations under Data Protection Law specifically directed to Processors or where it has acted outside or contrary to Controller’s lawful instructions under the Agreement), Controller shall indemnify Titan Internet on demand against all such Losses, save for such liability as corresponds directly to Titan Internet’s part of the responsibility for the damage caused by Titan Internet’s breach of the obligations of Data Protection Law or under this Agreement.

3 LIMITATION OF LIABILITY

3.1 Neither party excludes or limits liability to the other party for any matter for which it would be unlawful for the parties to exclude liability.

3.2 Subject to Clause 3.1, with respect to any claim relating to a breach of Data Protection Law or a breach of this Addendum, Titan Internet shall not in any circumstances be liable to the Controller whether in contract, tort (including for negligence and breach of statutory duty howsoever arising), misrepresentation (whether innocent or negligent), restitution or otherwise, for:

3.2.1 any loss (whether direct or indirect) of profits, business, business opportunities, revenue, turnover, reputation or goodwill; and

3.2.2 any loss or corruption (whether direct or indirect) of personal data or information;

3.3 Subject to Clause 3.1, Titan Internet’ total aggregate liability to the Controller in contract, tort (including negligence and breach of statutory duty howsoever arising), misrepresentation (whether innocent or negligent), restitution or otherwise, arising in connection with a breach of Data Protection Laws or a breach of this Addendum or any collateral contract shall in all circumstances be limited to the greater of:

3.3.1 the Charges paid or payable by Controller to Titan Internet under the relevant Agreement in the Initial Term; or

3.3.2 the total Charges paid or payable by the Controller to Titan Internet under the relevant Agreement in the contract year concerned.

4 GOVERNING LAW AND JURISDICTION

This Addendum and any dispute or claim arising out of or in connection with it, or its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England. The parties agree that the courts of England will have exclusive jurisdiction to settle any dispute (whether contractual or non-contractual) arising from or in connection with the Addendum.

Any Titan design services are governed by the terms and conditions of Easyspace -www.easyspace.com/terms

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