We have prepared a series of guides and packs to provide customers with an understanding of our processes, where help can be found, and what will happen upon service renewal. These can be downloaded using the links below.
If you have any queries please contact us at support@titaninternet.co.uk
| Welcome Guide Read the welcome guide for information on your account and services. | PDF (345Kb) | |
| Domain Names FAQ Frequently asked questions on domain name registration, transfer and setup. | PDF (155Kb) | |
| Shared Hosting FAQ Frequently asked on our shared hosting packages. | PDF (196Kb) | |
| Enterprise Hosting FAQ Frequently asked questions on our Enterprise Hosting packages. | PDF (222Kb) | |
| SSL Certificates FAQ Frequently asked questions on secure socket layer certificates. | PDF (131Kb) |
| Terms and Conditions Sets out clearly from the start what we can expect from each other throughout our partnership. | HTML | |
| Acceptable use policy Found out exactly what is acceptable and what is not when it comes to our services. | HTML | |
| Nominet domain registrations All .uk domain names are subject to the Nominet Registry terms and conditions | HTML | |
| ICANN Registrant Rights Registrant rights and responsibilities under the 2009 Registrar Accreditation Agreement | HTML |