Email or Call Sales: 0345 625 1000

Titan Document Library

We have prepared a series of guides and packs to provide customers with an understanding of our processes, where help can be found, and what will happen upon service renewal. These can be downloaded using the links below.

If you have any queries please call us on 0345 625 1000

Welcome Guide Read the welcome guide for information on your account and services. PDF (345Kb)
Domain Names FAQ Frequently asked questions on domain name registration, transfer and setup. PDF (155Kb)
Shared Hosting FAQ Frequently asked on our shared hosting packages. PDF (196Kb)
Enterprise Hosting FAQ Frequently asked questions on our Enterprise Hosting packages. PDF (222Kb)
SSL Certificates FAQ Frequently asked questions on secure socket layer certificates. PDF (131Kb)
Terms and Conditions Sets out clearly from the start what we can expect from each other throughout our partnership. HTML
Acceptable use policy Found out exactly what is acceptable and what is not when it comes to our services. HTML
Nominet domain registrations All .uk domain names are subject to the Nominet Registry terms and conditions HTML
ICANN Registrant Rights Registrant rights and responsibilities under the 2009 Registrar Accreditation Agreement HTML
ICANN's Registrant's Benefits and Responsibilities HTML
ICANN site for registrant education HTML